HOLDS

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THE BASICS

  • Twenty (20) requests per patron will be taken at one time; no more than five (5) may be for DVDs.

  • Borrowers will be notified by phone or e-mail when their request is available. Patrons will have five days from the date of notification to pick up the requested materials.

  • Call the circulation department at 304-255-0511 ext. 1 or come to the desk during business hours.

    • Staff will add the hold(s) to your library card and contact you when the item is ready for you to pick up.​

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PLACE HOLDS BY PHONE OR IN PERSON

Online Meeting
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PLACE HOLDS ONLINE

  • Create an account or log in

    • You will need your library card number and a 4 digit pin number.

    • Pin number can be set and changed online or by library staff.

From your account, you can browse our online catalog by Title, Author, Subject, and more. When you find and click on the item you want, there will be an option to "Request." Submit your request and wait for circulation staff to contact you when the item is ready for you to pick up.

*You may place holds on items that are available or checked out.

*Accounts are set to expire yearly. If you are unable to log in, please give us a call or come in the library to confirm your information and renew your account for another year.

RESERVE REQUEST CARDS

If you would like to borrow an item that we don't have at our library or branches, and you are unable to visit a WVLN member library that owns a copy, you may ask our library to purchase it. Here's how to do it and what you need to know:

  • Download a Reserve Request Card or ask for one at the circulation desk. Fill it in with your contact information, as well as the title, author, and format of the item you would like us to add to our collection. ​If the acquisitions librarians decide to/are able to order the item, the patrons who have filled out a request card will be placed on hold in the order of which the cards were received.

    • ​We only accept request cards for movies that are less than 5 years old.

      • Exception: Replacements for billed or missing DVDs.​

 

*Submitting a request card does not guarantee the item can or will be purchased for our collection.

  • If the item is older, you may request an Interlibrary Loan, which is when our library borrows an item from another participating library for you.